Digital Bridge Solutions small business technology consulting services in Chicago computer network POS ecommerce

Sales and Marketing

“Getting more customers”

These services help clients generate awareness among prospective customers, maintain engagement levels with existing customers, and anticipate the needs of future customers

Websites / Digital Media Design:

In today’s marketplace a compelling website is increasingly a table-stakes requirement rather than a differentiator, even for small businesses. We can design, host, and manage visually impactful websites at price points that meet your needs.

Campaign Management / Email Marketing:

Email is an inexpensive and effective tool for staying in contact with customers, and there are a variety of software packages and service providers available in this area. We can help you navigate  this marketplace and implement a cost-effective solution to meets your  needs.

Search Engine Optimization (SEO) / Search Engine Marketing (SEM): Having the greatest website in the world is worthless if your customers can’t find it. We can help you improve your search results and accessibility to the major search engines by identifing keywords , optimizing your site’s indexability, and prudently investing in paid search campaigns.

Customer Relationship Management (CRM):

A wide variety of CRM software tools, from basic contact management to sophisticated sales automation and customer loyalty mechanisms, are available to small businesses. We can help you navigate this marketplace and implement a cost-effective solution that meets your needs.

Market Research and Customer Segmentation:

Digital Bridge Solutions can assist clients with executing qualitative or quantitative research to explore emerging client needs or market-test potential new offerings prior to launch. We can also help identify meaningful segments within your customer base and exploit this segmentation model to achieve greater profits.

These services help clients improve the transactional elements of their business: executing orders, serving customers, and optimizing the people, process, and technology supporting these activities

Point-Of-Sale (POS) Systems:

Digital Bridge Solutions helps clients navigate the complex POS vendor industry to find, install, and operate the right system for their specific requirements.

eCommerce Websites:

Digital Bridge can design, host, and securely manage transactional websites to support online sales while protecting sensitive customer data.

PCI Compliance Risk Assessment: The Payment Card Industry (PCI) has defined guidelines that all merchants accepting credit card payments must now follow. There is no size parameter that excludes a business from the need to comply, and if you have not already evaluated your payment infrastructure you may be at risk. We can identify vulnerabilities in your existing payment infrastructure and help your organization implement a compliance program.

Computer Networking, Cabling, and Power:

Digital Bridge can assist clients with creating efficient multi-computer and multi-site networking environments. Our expertise spans traditional Local Area Networks (LAN) to cutting edge Virtual Private Network (VPN) and wireless device technologies. Our cabling and power modulation expertise ensures that the physical network environment is clean, efficient, and scalable.

Data Storage and Security:

Digital Bridge assembles tailored packages of data storage and security technologies to address client’s firewall, virus, spyware, backup and restore, and data archiving concerns.

Food Service Specialty Systems (Reservations, Paging):

Digital Bridge Services helps hospitality clients generate measurable returns from online reservations and onsite paging systems that integrate into existing business processes.

Telephony Networks:

Digital Bridge assists clients with analyzing telephony needs and assembling a cost-effective and reliable solution package covering local, long distance, wireless, internet, and key systems/PBXs, all sourced from reputable leading carriers.

Efficiency Analysis and Process Redesign:

Digital Bridge can analyze existing processes and workflows to identify opportunities and implement solutions that reduce cycle times, increase throughput, and generally improve efficiency.